Shipping policy

Order Processing
All orders are processed within 1–3 business days (excluding weekends and public holidays) after receiving your order confirmation email. You will receive a notification once your order has been shipped. During peak periods such as product launches, sales, or holidays, processing times may be slightly extended.

Domestic Shipping (Australia)
We offer free standard shipping on all Australian orders over $150. For orders under $150, shipping costs are calculated at checkout.
All domestic orders are shipped via Australia Post. Standard shipping typically takes 2–6 business days, while express shipping takes 1–3 business days depending on your location.

International Shipping
We ship worldwide using Australia Post International services. International delivery times typically range from 6–15 business days for standard shipping and 4–10 business days for express shipping. Delivery times may vary depending on the destination and customs processing.

Duties and Taxes
International orders may be subject to import duties, taxes, and customs fees, which are the responsibility of the customer. These charges are not included in the item price or shipping cost.

Order Tracking
Once your order has been shipped, you will receive a tracking number via email to monitor your delivery.

Delivery Issues
We are not responsible for delays caused by shipping carriers, customs, or incorrect shipping information provided at checkout.

Incorrect Address
Please ensure all shipping details are correct before placing your order. We are not responsible for orders shipped to incorrectly provided addresses.

Lost or Damaged Packages
If your order is lost, delayed, or arrives damaged, please contact us within 7 days of the expected delivery date with your order number so we can assist you.

Contact
For any shipping-related enquiries, please contact us at support@beauie.com.